How can we help?

Pick a platform and a service, choose a quality tier, paste a public link to the profile, post, video, channel or track, and choose a quantity. The order is paid from your wallet balance, and you can follow its progress on the order page.

Instagram, TikTok, YouTube, X, Facebook, Telegram, Twitch, Threads, LinkedIn, Kick, WhatsApp. We are not affiliated with any of these platforms or their owners.

It depends on the service. Followers and subscribers need a profile or channel link. Likes, views and comments need a link to the specific post or video. The link checker under the field tells you if the link is the wrong type before you order.

No. We only use public links and never ask for your social media password. If anyone claiming to be Social Engine asks for your login, it is not us.

Standard: basic accounts, fast start, usually within the hour, with a 30-day refill window. Premium: higher-quality accounts, steady delivery from higher-quality sources, with a 60-day refill window. Elite: best available quality, best available sources, routed for retention, with a 90-day refill window.

Every order has a live timeline showing when it was placed, when delivery started, the start count and the progress so far. Delivery times shown for each tier describe how delivery usually runs; they are not a guarantee.

Yes, from the moment you order until the order completes. Private accounts and posts cannot receive delivery. If the link is private or wrong when delivery starts, the order may be cancelled and refunded to your wallet.

Only where the service supports cancellation, and only before delivery starts. When you cancel, the full amount returns to your wallet.

The undelivered part is refunded to your wallet automatically, calculated to the cent, and returned to the same balance (cash or bonus) you paid with.

It depends on the tier: Standard 30 days, Premium 60 days, Elite 90 days. The window starts when the order completes, and the order page shows a countdown.

Open the order and press Refill. If your count dropped inside the window, the drop is redelivered free. Refills apply only to services that support them, and the order page says whether yours does.

Social platforms can remove engagement at any time, and that risk is part of buying these services. Refill windows exist to cover drops that happen inside the window.

Apart from cases required by law, refunds go to your wallet, not back to your card or crypto wallet. See the Refund & Refill Policy for the full rules.

Every deposit earns a +30% bonus, credited to your wallet as bonus balance. For example, a $100 deposit adds $100 of cash balance and $30 of bonus balance.

Bonus balance is always spent first, then cash balance.

Wallet funds are for buying services. Bonus balance can never be withdrawn or refunded to a card or crypto wallet, and refunds to the original payment method are not part of the normal flow, apart from cases required by law.

Deposits can be made in crypto or by card. The wallet shows the options available to you when you add funds.

A chargeback on a deposit claws back the bonus granted on that deposit. If that bonus was already spent, the account is restricted pending review. If something went wrong with a deposit, email us first so we can look into it.

Your tier is set by your spend over a rolling 12 months: Spark ($0 to $500), Surge ($501 to $1,000), Momentum ($1,001 to $2,500), Apex ($2,501 to $10,000), Icon ($10,001+).

Spark: 3% off every order, 1 point per $1 spent, one-click refills, live order tracking. Surge: 5% off every order, 1.25× points, +2% extra on deposits, refill windows +15 days. Momentum: 7% off every order, 1.5× points, +3% extra on deposits, priority support queue, early access to new services. Apex: 9% off every order, 2× points, +5% extra on deposits, refill windows +30 days, dedicated chat lane. Icon: 12% off every order, 3× points, +7% extra on deposits, personal account manager, custom pricing on volume.

You earn points on orders, multiplied by your tier's points multiplier. 100 points convert to $1 of wallet credit.

Yes. Because tiers are based on a rolling 12-month window, older spend stops counting as it ages out, and your tier can move down as well as up.

An email address and a name. Orders only need public links, never your social media password.

Yes. You can export your data and delete your account. Some records, such as wallet and ledger history, may need to be kept where the law requires it. See the Privacy Policy.

We use Cloudflare Turnstile to block bots on sign-up and other forms. It usually runs without any action from you.

Email support@socialengine.cc from the address on your account and tell us what you noticed. We will never ask you for your password.